Ubuntu Health


Melton South, Victoria

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0413 742 012

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Welcome to Ubuntu Health Services Pty Ltd

         Let us provide you with high-quality care!

Expert Team

Friendly & Professional

Medical Care

Medical Health Care

24/7 Support

Always Ready to Support

About Us

Disability Service Provider

Ubuntu Services is a disability service provider located in the western suburbs of Melbourne. 

Our vision is to support and empower people living with a disability to ensure they reach their full potential, achieve equality and enjoy a quality life. 

Our personalised care ensures that a person’s physical, emotional, cultural and domestic needs are valued, respected and catered for.

Our Service

What Service We Offer

Assisting you with everyday tasks

This includes assisting with and/or supervising personal tasks of daily life to ensure you can live the most independent life that you can lead.....

Travel and transport

We can provide assistance with transporting clients to appointments, school, employment etc. We have access to fully qualified and experienced drivers....

Participate community

Household tasks
Development life skills
Innov community participation
Daily tasks/shared living
Assist travel / transport
Assist - personal activities

Who We Are

Caregivers You Can Trust

Who We Are

Individualised Services

Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. We will take the time to get to know you and develop an individualised care plan that fits your specific needs.

Experienced and Caring Workers

Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.

Our Mission & Vision

Continuous Quality Improvement

Our commitment to offering a quality service is articulated in the Information Package. We offer participants the opportunity to provide feedback to us using a range of methods – email, phone, online form and paper formats.

Our feedback monitoring processes state that we must 

(1)  Document all feedback received; 

(2) Make a difference between an issue to be rectified and a compliment; 

(3) Use this to improve our processes. Based on the action taken by our service we advise the participants and thank them for the time taken to offer a suggestion, complaint or compliment.

If a complaint is received it is tracked via our Complaints Register in preparation for reporting to the Department and Disability Commissioner annually.

If an incident is registered it is managed as per our Incident Management Policy, including reporting online, in our register and as part of our annual reporting obligations.

The Quality Management System in place includes Feedback Form, Continuous Improvement Register and Annual Quality Report.